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Title Issued Date

Broker Tips and Reminders for Individual Plans

Broker News | November 2020 | Vol. 15 No. 11 - Special Issue

Our Group, Safety Net, and Individual Market Sales teams continue to work together to assist employer groups that have been impacted by the pandemic.  We’re providing helpful resources and important dates if you have groups in need of assistance.  Important...

2021 Small Group Package Update

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

The following SimplyBlue Plus packages will no longer be offered directly through Excellus BCBS or on the New York State of Health (SHOP) Marketplace beginning January 1, 2021: Retiring Package Replacement Package SimplyBlue Plus Silver 4 ...

Medicare Advantage Recognized for Quality

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

The federal government’s latest quality ratings have awarded the Medicare Advantage programs from Excellus BCBS with some of the highest ratings in the state.  Medicare awarded Excellus BCBS with 4.5 stars out of a possible 5-star rating for its Medicare Blue Choice...

Need Help with Individual Market?

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

Our Group, Safety Net, and Individual Market Sales teams having been working together closely since spring when the pandemic began having an impact on some of our Groups. We’ve created an Individual Market Broker Tip Sheet to help walk you through key dates, renewal...

Social Security Number Updates for Subscribers

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

Please remember, if you need to add or update a subscriber’s social security number for an existing enrollee, you must do it manually before it can be submitted on your electronic file (either eFile or ANSI834). Manual updates can be requested using the enrollment and...

Premium Payment Processor Change

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

On January 1, 2021 our premium payment processor will change from Chase Paymentech to InstaMed®, a J.P. Morgan company. Groups that have scheduled online automatic premium payments and invoice delivery preferences will continue uninterrupted.  The AutoPay feature...

Annual Rate Notices Being Mailed

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

Rate Information Available through Information Connection for Community Rated Groups  Your groups will receive their Annual Rate Notices (ARNs) at the end of October. Also, at the end of October, you will be able to access the Monthly Rate Summary report through...

PPE Notification to Members

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

The New York State Department of Financial Services (DFS) is requiring us to notify members that our participating providers cannot bill their patients for the costs related to their purchase of personal protective equipment (PPE). Providers may only collect any...

ExcellusForBusiness.com Has a New Look

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

We’ve refreshed ExcellusForBusiness.com to reflect our Synchronized Health approach to supporting complete employee wellbeing.  Our free employer resources are now organized based on the three pillars of Synchronized Health:  Member Health Management ...

New Individual Medicare Toolkit Now Available

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

With many people continuing to work past age 65, employees are turning to their employers for guidance when making important decisions about their health insurance. The right advice may save employees money by avoiding lifetime late Medicare enrollment penalties. We’re...

Dedicated Assistance Line for Brokers with Small Groups

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

For Brokers Only - This dedicated phone line is open to assist you when you have questions about your Small Group accounts. The line will be available from November 2, 2020 - January 29, 2021 and the representatives staffing the line will be able to help you with billing...

Reminder: Large Group Open Enrollment Materials

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

If you need printed copies of the 2021 Large Group Open Enrollment collateral, you can order them at ExcellusForBusiness.com/GroupGuidesLG At-a-Glance Brochure Product Guide Your materials will ship approximately 10 business days after your order is placed. And...

Pharmacy Network Change

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

Pharmacy Network Change  As of September 1, 2020, Kroger, Albertson’s and Publix pharmacies are no longer part of the Excellus BlueCross BlueShield network. Express Scripts (ESI), our pharmacy benefit manager, is working hard to help reduce overall costs for members...

Simplified AGIF Now Available

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

A shorter, simpler version of both the web and paper versions of the Annual Group Information Form (AGIF) are now available.  We redesigned the look and feel of the form and reduced the number of fields by over 60 percent—just in time to help simplify your open...

Annual Notice of Change (ANOC) Letters

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

Medicare Advantage members with Medicare Blue Choice (HMO-POS) or Medicare Blue PPO (PPO) plans were mailed an Annual Notice of Change (ANOC) in September as required by the Centers for Medicare and Medicaid Services. Members who receive extra help paying for premiums...

Flu Prevention is More Important Than Ever This Year

Broker News | October 2020 | Vol. 15 No. 10 - Special Issue

The flu is a contagious respiratory disease that can lead to hospitalization and even death. Because of COVID-19, it’s even more important to do everything you can to keep yourself and your family healthy this flu season. Our Flu Toolkit can help. It includes: Email...

We’re Here to Help You Navigate the Individual Market

Broker News | September 2020 | Vol. 15 No. 9 - Special Issue

The Special Enrollment Period has now been extended to December 31, 2020. We continue to be here to support you and help with the many questions you and your clients may have about free or low-cost health insurance alternatives to COBRA.  We have engaged with many...

Important Update on Blue Simplicity℠

Broker News | September 2020 | Vol. 15 No. 9 - Special Issue

Blue Simplicity brings together the simplicity and predictability of a copay plan—without the higher premiums. This innovative new plan has been pending DFS approval, and we have learned that it will not be approved for fully insured groups at this time. Blue Simplicity...

Small Group Rates and Plans for 2021 now Available!

Broker News | September 2020 | Vol. 15 No. 9 - Special Issue

Small Group plans and rates for 2021 are now available on Blue on Demand. Updated Open Enrollment tools, including At-A-Glance Brochures and Product Guides are also available. Learn more and order open enrollment materials now.  Now available:   SimplyBlue...

NEW Individual Standalone Dental Plans for 2021 now Available!

Broker News | September 2020 | Vol. 15 No. 9 - Special Issue

Introducing a new stand-alone dental plan designed specifically for the individual market. This new dental offering has 2 plan choices: Blue Select Family Dental Blue Select Premier Dental Both plans offer adult/family coverage Both plans feature...

Individual Metal Plans and Rates for 2021 now Available!

Broker News | September 2020 | Vol. 15 No. 9 - Special Issue

Individual plans and rates for 2021 are now available on Blue on Demand. Updated Open Enrollment tools, including Product Placemats and Product Brochures are also available.  2021 Plan Highlights:  NEW Destination 65 Gold and Silver Plans  Modeled after a...

Open Enrollment Update

Broker News | September 2020 | Vol. 15 No. 9 - Special Issue

The New York State Department of Financial Services (DFS) has decided not to approve our new Blue Simplicity Gold product in the Small Group portfolio for the 2021 plan year. Therefore, we are unable to offer Blue Simplicity Gold for 2021. We will continue to work with...

2021 Small Group Dental Updates

Broker News | September 2020 | Vol. 15 No. 9 - Special Issue

No Dental Rate Increases for 2021  The ability to offer our customers quality, affordable Medical and Dental coverage during these difficult times is one of our top priorities. As a result, we have made the decision not to impose rate increases on our Pooled...

Smile Saver Discontinuance

Broker News | September 2020 | Vol. 15 No. 9 - Special Issue

As a reminder, all groups currently enrolled in a Small Group Pooled Smile Saver Package will be converted to the closest matching Dental Blue package on their 2021 renewal date. A copy of the discontinuance letters to both your groups and their members can be found here....

Request for Missing Social Security Numbers

Broker News | September 2020 | Vol. 15 No. 9 - Special Issue

Under the Affordable Care Act, the Internal Revenue Service requires health insurers to request missing subscriber and dependent Social Security numbers from their members. In August, we sent Social Security number request letters to individuals who had health coverage at...

Helpful Guidelines As New York Goes Back to Work

Broker News | August 2020 | Vol. 15 No. 8

As more businesses, schools and other organizations continue to reopen, reminding everyone of important safety measures is more important than ever. That’s why we’ve pulled together a toolkit with resources to help you provide a safer and healthier work environment. ...

Simplified AGIF Coming in September

Broker News | August 2020 | Vol. 15 No. 8

We’ve received feedback from brokers and groups letting us know that our Annual Group Information Form (AGIF) is too long and overly complex. We listened and are pleased to let you know a shorter, simpler version of both the web and paper versions will be available by...

Mini-COBRA Timeframe Extension Information

Broker News | August 2020 | Vol. 15 No. 8

The recent Department of Labor (DOL) regulation requiring COBRA timeframe extensions DOES NOT apply to mini-COBRA groups. COBRA regulations state that an employer qualifies as mini-COBRA if they employ fewer than 20 employees on at least 50 percent of the employer’s...

2021 Large Group Product Updates

Broker News | July 2020 | Vol. 15 No. 7

2020 has been a challenging year in ways we’ve never experienced before. Financial solvency is a real concern and, through it all, businesses are seeking new ways to support and protect the health and wellbeing of one of their biggest assets: their employees. Excellus...

Special Enrollment Period Extended to June 15

Broker News | May 2020 | Vol. 15 No. 5 - Special Issue

The Special Enrollment Period for enrolling in Qualified Health Plans has been extended through June 15, 2020. Individuals can enroll between May 16 and June 15, and their coverage will begin June 1, or July 1. Our customer care advocates can assist with any questions on...

Individual & Small Group – NYS Prior Approval of Rate Changes

Broker News | May 2020 | Vol. 15 No. 5 - Special Issue

We know the focus for everyone the past two months has been the coronavirus pandemic. And now, our attention is turning to efforts to reopen businesses in accordance with state and local guidelines. While all of this is happening, there are still mandates set by New York...

Celebrate Wealth of Health...Virtually

Broker News | May 2020 | Vol. 15 No. 5 - Special Issue

Each year in the Rochester market, we partner with the Rochester Business Journal to honor area employers who promote health and wellness in the workplace. This year, finalists will be celebrated through a new virtual format using multimedia storytelling. The event...

COVID-19 Pharmacy Update

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

Our pharmacy team has been closely monitoring the supply of medications that are available during the COVID-19 outbreak. We’re taking several actions to ensure our members have access to clinically appropriate medications.  Providing early refill overrides....

Binder Checks No Longer Required For Small Groups Beginning June 1

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

While much of our attention is committed to COVID-19, there are of course day-to-day activities and operations on which we remain laser focused.  One of these initiatives is our review of the feedback that comes from our broker community and how we can make it...

Don’t Fall For Fraud During COVID-19 Fight

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

Please remind your groups to be aware that there are various scams and fraudulent activities that can occur during this difficult time. As is often the case, a national and global emergency brings out people who prey upon the fears and vulnerabilities of others—especially...

Telemedicine Visits Covered At No Cost To Members

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

A reminder for your groups; telemedicine visits are being covered at no cost to members for 90 days beginning with NYS’s State of Emergency issued on March 13, 2020. The purpose is to help alleviate the burden on provider offices, urgent care centers and hospitals as a...

Help For Our Small Groups

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

In these uncertain times, we’re doing everything we can to fulfill our corporate mission: to provide the people in the communities we serve with access to high quality, affordable health care. One way we can help is by providing some financial relief for those small...

Finding Coverage During Job Loss

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

We’re all facing an uncertain future, but for many employer groups this is a particularly anxious time. We have resources for groups and members, including those members who may be facing job loss and the loss of their employer-sponsored health insurance.  There are...

Cost Relief Available With Mid-Year Plan Changes For Groups

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

Excellus BCBS wants to ensure as many of our group members as possible can maintain their health insurance benefits. Through June 1, 2020, we are allowing mid-year plan changes to allow for lower cost employer and employee plans to accommodate the COVID-19 impacts on both...

Excellus BlueCross BlueShield Waives COVID-19 Cost Sharing

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

Excellus BCBS will waive out of pocket costs for COVID-19 medical testing, diagnosis and treatment for its fully insured employer groups, individual market qualified health plans and Medicare Advantage members for the next 60 days.  This waives the member’s...

Can the CARES Act Help a Small Business You Know?

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

We’re all continuing to navigate these unchartered waters while striving to find our new normal. Last week, the Federal government signed a stimulus package to help businesses with 500 or fewer employees to stay afloat as the country continues to battle the COVID-19...

Coronavirus (COVID-19) Small Business Guidance & Loan Resources

Broker News | March 2020 | Vol. 15 No. 3 - Special Issue

During these uncertain and challenging times, the Excellus BCBS team is here to help provide access to critical resources to support you, our employers, their businesses and employees. If your employer groups need assistance, the Small Business Administration (SBA) has...

Protecting the Health of Our Communities

Broker News | March 2020 | Vol. 15 No. 3

The coronavirus COVID-19 pandemic is disrupting life for everyone as our communities battle this deadly virus. Those being hit hardest include many small businesses around the country and in our own communities, and many we insure. We have options for those employers who...

Our Sales Representatives Are Here to Help

Broker News | March 2020 | Vol. 15 No. 3

If an employer has contacted you and needs additional information on health insurance options for employees who have been laid off, please contact your account representative. Our staff is working remotely, but we are available to meet with you and your group by phone or...

We're All In This Together

Broker News | March 2020 | Vol. 15 No. 3 - Special Issue

To Our Valued Brokers: These are anxious and unsettling times. We’re bombarded by wall-to-wall news and around-the-clock social media about coronavirus (COVID-19) – and the impact on the economy. I want you to know that the Health Plan is well prepared and equipped to...

Pending Federal Regulations on COVID-19 (Coronavirus) Member Cost Share

Broker News | March 2020 | Vol. 15 No. 3 - Special Issue

The coronavirus COVID-19 pandemic is disrupting life for everyone as our communities battle this deadly virus.  The number of confirmed coronavirus cases continues to grow in New York state and across the country. New York state is requiring all insured health...

Update On COVID-19 (Coronavirus)

Broker News | March 2020 | Vol. 15 No. 3 - Special Issue

We know there are many ongoing questions regarding coronavirus disease 2019 (COVID-19) and how it impacts everything from your businesses, your groups and even your own families. Please know that we have an internal team dedicated to researching and vetting the most...

2020 Broker Guide: Rising to the Challenge to Best Serve Your Clients

Broker News | February 2020 | Vol. 15 No. 2

The 2020 Broker Guide is now available and includes information on programs and tools that demonstrate our commitment to helping you better serve your clients and grow your business. New this year: Commissions on all new and existing Medicare Advantage Group plans (prior...

What Do You Want to Know?

Broker News | February 2020 | Vol. 15 No. 2

As your health insurance partner, we want to keep you informed on the most important matters that effect you. That’s why we would like to provide educational webinars throughout 2020. Because you’re an important partner in our business, we want to hear from you. Please...

Wealth of Health 2020 - Nomination Deadline is March 13

Broker News | February 2020 | Vol. 15 No. 2

Each year, Excellus BCBS and the Rochester Business Journal (RBJ) honor Rochester area employers who promote health and wellness in the workplace. Visit the RBJ’s website for more information. And save the date for the event: Wednesday, June 10 7:30 a.m. Registration...

Showing 1– 50 of 230 Results
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