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Dedicated Assistance Line for Brokers with Small Group Accounts

Broker News | October 2019 | Vol. 14 No. 10

From November 4, 2019 - January 31, 2020, a dedicated phone line will be available to assist you with questions about your small group accounts. Brokers ONLY may call 1-844-843-5256, and representatives staffing the line will be able to help you with: ...

Our Wellframe® Toolkit Helps Provide Members With Continuous Care—Right At Their Fingertips

Broker News | October 2019 | Vol. 14 No. 10

Available to most Excellus BCBS members, the Wellframe® App provides instant access to a dedicated care manager, dieticians, nurses, and other healthcare professionals to help members meet their health and wellness goals. And with our Wellframe® Toolkit, your...

Annual Rate Notices Being Mailed

Broker News | October 2019 | Vol. 14 No. 10

Your groups will receive their Annual Rate Notices (ARNs) at the end of October.  Also, at the end of October, you will be able to access the Monthly Rate Summary report through Information Connection with your January 2020 renewals. This includes: ...

New 2020 Broker Commission Programs

Broker News | October 2019 | Vol. 14 No. 10

Beginning on January 1, 2020, two new broker commission programs will go into effect; Medicare Advantage Plans and Rx Concierge. Brokers will be eligible for commission for both new and existing Medicare Advantage plans. We’re also very excited to offer a new...

Employer-Based Waiting Periods for Medical and Dental

Broker News | October 2019 | Vol. 14 No. 10

A reminder for your groups; when an online request is submitted to add a new hire for medical and dental, please be aware of the employer-based waiting period. If the employer waiting period for medical is different than the waiting period for dental, the request...

New Feature for HealthyRewards Members - Rally Marketplace™

Broker News | October 2019 | Vol. 14 No. 10

Starting January 1, members with HealthyRewards will have an additional option for using the coins they earn from completing tasks through the Rally platform. Previously, members only had the option of donating their coins to a charity of their choice. With the...

2020 Community Rated, Small Group Medicare Advantage plans are now available on Blue on Demand

Broker News | October 2019 | Vol. 14 No. 10

You can now view 2020 Community Rated, Small Group Medicare Advantage Plans on Blue on Demand. Blue on Demand allows you to compare plans and access your group's 2020 benefit summaries and rate sheets. Please contact your Group Medicare Sales Consultant with any...

We’re Ramping Up Efforts to Curb E-Cigarette Use and Boost Education

Broker News | October 2019 | Vol. 14 No. 10

   

Get Your Groups Ready for Open Enrollment

Broker News | September 2019 | Vol. 14 No. 9

We have received great feedback about our member portal and the personalized information members can access when they register for an online account. This is a great way to educate your employees about their health insurance and to prepare them for this year’s open...

Compliance With New York State Insurance Law and Small Group Eligibility

Broker News | September 2019 | Vol. 14 No. 9

As part of our ongoing commitment to maintain compliance with New York State Insurance Law 4317(a)(1), we will continue to verify that our small groups are receiving community rates.  As has been our practice, this process will include our request for confirmation...

Have Your Members Changed Their Password Yet?

Broker News | September 2019 | Vol. 14 No. 9

On August 3, we made enhancements to our website including our member portal. At that time, members were asked to reset their password when they visited the site to login.  If they HAVE NOT accessed their online account since August 3, they will be prompted to...

Individual & Small Group Rates and Plans for 2020 now Available!

Broker News | September 2019 | Vol. 14 No. 9 - Special Issue

Individual & Small Group plans and rates for 2020 and stand alone small group dental plans are now available on Blue on Demand. Updated Open Enrollment tools, including At-A-Glance Brochures and Product Guides are also available. Learn more and order open enrollment...

Annual Fall Broker Open Enrollment Session

Broker News | August 2019 | Vol. 14 No. 8

Our Annual Fall Broker OE session will once again be held via live stream.  The topics presented will be similar to what has been presented in the past (i.e. product changes, wellness and operational updates).  At the end of the last presentation, we will...

Individual & Small Group Plans, Rates and Product Updates for 2020

Broker News | August 2019 | Vol. 14 No. 8

Individual & Small Group plans and rates for 2020 will be available on Blue on Demand in early September, tentatively the week of the 9th. Updated Open Enrollment tools, including At-A-Glance Brochures and Product Guides will also be available. Good news—no...

A Valuable New Tool to Make You a More Valuable Partner

Broker News | August 2019 | Vol. 14 No. 8

You’re always looking for new ways to add value to your groups. We’re always looking for new ways to help you deliver it. That’s why we’re introducing the Wellframe® app, a free and convenient way for our Care Managers to provide confidential, text-based, one-on-one...

Annual Notice of Change (ANOC) Letters

Broker News | August 2019 | Vol. 14 No. 8

Coming soon, group benefit administrators with Medicare Blue Choice (HMO-POS) or Medicare Blue PPO (PPO) plans will be mailed an Annual Notice of Change (ANOC). The ANOC provides details on 2020 benefit changes. Your members will receive their 2020 ANOC, along...

Department of Financial Services (DFS) Guidance Regarding Rate Guarantees and New Business Discounts

Broker News | August 2019 | Vol. 14 No. 8 - Special Issue

Because the DFS guidance may impact your business with us, we’d like to provide some additional information:  The guidance only applies to non-Medicare, comprehensive, fully insured medical commercial products.  The guidance prohibits the application...

Site Changes Coming The Weekend Of August 3

Broker News | July 2019 | Vol. 14 No. 7 - Special Issue

This includes a password change, so have yours ready! Updates to our Broker and Employer web portals , which include a new look and menu options,  will be going live on Saturday, August 3. The new look includes a simplified layout giving you easy access...

Excellus BlueCross BlueShield Now Offers Medicaid Managed Care Products in Onondaga County

Broker News | June 2019 | Vol. 14 No. 6

Excellus BlueCross BlueShield is pleased to announce that it has received approval from the New York State Department of Health to offer its HMOBlue Option and Blue Option Plus Medicaid managed care products to residents of Onondaga County. HMOBlue Option provides...

Dental Experienced Rated Pooled - Information Connection

Broker News | June 2019 | Vol. 14 No. 6

Starting in June 2019, Stand Alone Dental will be added to the Broker Summary Report in Information Connection  for funding arrangements "prospective pooled voluntary" (2-50 Eligible Employees) and "prospective pooled contributory".  Login to Information...

Blue Cross Blue Shield National Medicare Awareness Campaign

Broker News | June 2019 | Vol. 14 No. 6

For the first time ever, we have been working with the Blue Cross Blue Shield Association and all the Blues plans nationally  to launch a National Medicare Awareness Campaign. Embarking on a collaborative national campaign strengthens our brand recognition in...

Annual Group Information Form (AGIF) Non-Compliance

Broker News | June 2019 | Vol. 14 No. 6

Please be advised that groups who have not submitted an Annual Group Information Form (AGIF) in the past 2 or more consecutive years will be non-renewed beginning January 2020. We ask for your assistance in ensuring your employer groups understand the importance of...

Q4 Small Group Rates Available July 1

Broker News | June 2019 | Vol. 14 No. 6

Fourth quarter rates will be available in Blue on Demand on July 1. Print versions of the 2019 Excellus SimplyBlue Plus Designs At A Glance brochures will also be available to order at that time. The At-A-Glance brochures provide you with our product portfolio...

Our Commitment: Providing Access to High Quality, Affordable Care

Broker News | June 2019 | Vol. 14 No. 6

Our mission is to help people in our communities live healthier and more secure lives through access to high quality, affordable care. Late spring is when we propose to state regulators the individual and small group rates we need to charge for our products,...

2020 Large Group Open Enrollment Materials Order Form

Broker News | June 2019 | Vol. 14 No. 6 - Special Issue

You can now order your 2020 Large Group Open Enrollment materials. Similar to last year, please submit the quantity of each piece you’d like sent to your firm: At-a-Glance Brochure Full Broker Guide You will also need to supply your shipping address...

Congratulations 2019 Wealth Of Health Winners

Broker News | June 2019 | Vol. 14 No. 6

The Rochester Business Journal announced the winners of the 2019 Wealth of Health Awards during a breakfast ceremony Tuesday at the Joseph A. Floreano Rochester Riverside Convention Center.

Recording of Large Group Product Updates Webinar

Broker News | June 2019 | Vol. 14 No. 6 - Special Issue

Our Large Group Product Updates webinar was presented on Monday, June 24.  The training covered the 2020 medical and dental product suite adjustments for large group.  A recording of the webinar is available from the link below. Download Webinar...

NEW INFORMATION – PLEASE READ! Large Group Product Webinar Updated Meeting Information

Broker News | June 2019 | Vol. 14 No. 6 - Special Issue

There are changes to the  webinar link  and  login  information: As recently communicated in a Broker eBlast, we will be conducting our Large Group Product Updates webinar on Monday, June 24. The training will cover the 2020 medical and dental...

How Well Do Your Groups Know Their Benefits?

Broker News | June 2019 | Vol. 14 No. 5

Do your groups need a refresh on our telemedicine programs or what tools and resources are available within their health plan coverage? Our Workplace Wellness & Telemedicine team can help as we continue to host live monthly webinars for members. These member...

Member Webinars - How Well Do Your Groups Know Their Benefits?

Broker News | May 2019 | Vol. 14 No. 5

Do your groups need a refresh on our telemedicine programs or what tools and resources are available to groups within their health plan coverage? Our Workplace Wellness & Telemedicine team will be hosting live monthly webinars for members. Please view the...

Individual & Small Group – NYS Prior Approval of Rate Changes

Broker News | May 2019 | Vol. 14 No. 5

On May 13, 2019, an application was submitted requesting 2020 premium rate changes in accordance with New York state prior approval law.  This rate application applies to Community Rated Individual and Small Group products. The following products are included...

Members Can Still Hit the Gym for $200 Reward

Broker News | May 2019 | Vol. 14 No. 5

All Small Business plans include our ExerciseRewards program in which members receive $200 per 6-month period of their plan year for going to the gym 50 times.  It is not too late to start going to the gym in order to qualify! Find Out More

Do your clients have unclaimed money?

Broker News | May 2019 | Vol. 14 No. 5

It’s not pocket change.  Excellus BlueCross BlueShield is looking for almost 11,000 individuals and companies who haven’t cashed  checks totaling $1.77 million . The unclaimed checks were issued in 2015 to members and health care providers. A...

Last Chance For 2019 Wealth of Health Awards Tickets

Broker News | May 2019 | Vol. 14 No. 5

Each year, Excellus BlueCross BlueShield and the RBJ honor  Rochester area employers  who promote health and wellness in the workplace.

The Secret to getting the most out of a High Deductible Health Plan (HDHP)

Broker News | July 2019 | Vol. 14 No. 4

Help your groups understand their High Deductible Health Plans (HDHP).  When employees don't understand their HDHPs, they're less likely to use them. We've developed this handout to show employees how to get more value out of their health plan. There is also an...

The Blue Honors Rewards Program

Broker News | April 2019 | Vol. 14 No. 4

A rewards program for very important partners, like you. Y ou work hard for our business. Now there’s a rewards program that does the same for you.  As brokers, you’re on the front lines every day — talking with customers and employer groups, weighing their...

The Medicare Access and CHIP Reauthorization Act (MACRA)

Broker News | April 2019 | Vol. 14 No. 4

The Medicare Access and CHIP Reauthorization Act (MACRA) is a federal law which becomes effective January 1, 2020 and will change who can buy Medicare Supplement Plans C, F, and High F (F+). Beneficiaries who are newly eligible for Medicare Part A and B effective...

Member Webinars - The Value of Your Health Insurance Coverage

Broker News | April 2019 | Vol. 14 No. 4

Do your groups need a refresh on our telemedicine programs or what tools and resources are available to groups within their health plan coverage? Our Workplace Wellness & Telemedicine team will be hosting live monthly webinars for members. Please view the...

2019 Wealth of Health Awards Honorees Announced

Broker News | April 2019 | Vol. 14 No. 4

Each year, Excellus BlueCross BlueShield and the RBJ honor  Rochester area employers  who promote health and wellness in the workplace.

Rate of Registered Organ Donors Grows, but State and Regional Rates Still Lag National Rate

Broker News | April 2019 | Vol. 14 No. 4

More New Yorkers than ever before are signing up to be organ donors , but the state still lags the nation when it comes to the percentage of adults in the donor registry, according to an analysis by Excellus BlueCross BlueShield. At the same time, the need for...

Dental Health Is No Small Thing For Your Business

Broker News | March 2019 | Vol. 14 No. 3

Here’s a human truth — most folks don’t look forward to seeing the dentist. But regular checkups are more important than you know. So whether you’ve been away for a year or a little longer than you care to admit, it’s important to take that big step and schedule a...

Member Webinars - The Value of Your Health Insurance Coverage

Broker News | March 2019 | Vol. 14 No. 3

Do your groups need a refresh on our telemedicine programs or what tools and resources are available to groups within their health plan coverage? Our Workplace Wellness & Telemedicine team will be hosting live monthly webinars for members. Please view the...

There’s a Difference Between Single Payer and Universal Coverage

Broker News | March 2019 | Vol. 14 No. 3

A “single payer” health care proposal is currently under consideration in the New York State Legislature. There is a significant difference between  “single payer”  and  “universal coverage”.   Many people are confused by these two terms....

“Who Will Speak for You?” Infographic Promotes Importance of Advance Care Planning

Broker News | March 2019 | Vol. 14 No. 3

Excellus BlueCross BlueShield issued an infographic "Who Will Speak for You?" Open a PDF to prompt the beginning of advance care planning conversations between adults and their physicians or nurse practitioners. The infographic is being made available to doctors'...

Now Order Your 2019 Small Group At-A-Glance Brochures

Broker News | March 2019 | Vol. 14 No. 3

Second Quarter rates are available now, and you can also order our At-A-Glance Brochures online.  You no longer need to go through your Account Consultant to order the print version of these documents.  At-A-Glance Brochures provide you with our product...

Do Your Groups Have Employees Turning 65?

Broker News | March 2019 | Vol. 14 No. 3

Do You Have Clients Born Between February 1 and December 1, 1954? In addition to a birthday celebration, these clients are going to need some assistance navigating their Initial Election Period or IEP. This is when they first become Medicare eligible. There is a...

Save the Date for the 2019 Wealth of Health Awards

Broker News | March 2019 | Vol. 14 No. 3

Each year, Excellus BlueCross BlueShield and the RBJ honor  Rochester area employers  who promote health and wellness in the workplace.

6 Questions For Groups To Ask About Pharmacy Benefits

Broker News | February 2019 | Vol. 14 No. 2

With the cost of pharmacy benefits on the rise, employers need to start asking tough questions about their coverage.  Your groups can use this guide to put their pharmacy benefits manager (PBM) to the test and ensure they’re getting the most bang for their...

Now Order Your 2019 Small Group At-A-Glance Brochures

Broker News | February 2019 | Vol. 14 No. 2

Second Quarter rates are available now, and you can also order our At-A-Glance Brochures online.  You no longer need to go through your Account Consultant to order the print version of these documents.  At-A-Glance Brochures provide you with our product...

Tips to Expedite the AGIF Process - Q2 Renewals

Broker News | February 2019 | Vol. 14 No. 2

The Annual Group Information Form (AGIF) request is being sent the week of March 4, to those groups renewing from April 1 – June 30, 2019.  The form is being sent by email, as well as by US mail. You can assist your groups by logging into our website and completing...

Showing 1– 50 of 166 Results

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