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Special Enrollment Period Extended to June 15

Broker News | May 2020 | Vol. 15 No. 5 - Special Issue

The Special Enrollment Period for enrolling in Qualified Health Plans has been extended through June 15, 2020. Individuals can enroll between May 16 and June 15, and their coverage will begin June 1, or July 1. Our customer care advocates can assist with any questions...

Individual & Small Group – NYS Prior Approval of Rate Changes

Broker News | May 2020 | Vol. 15 No. 5 - Special Issue

We know the focus for everyone the past two months has been the coronavirus pandemic. And now, our attention is turning to efforts to reopen businesses in accordance with state and local guidelines. While all of this is happening, there are still mandates set by New...

Celebrate Wealth of Health...Virtually

Broker News | May 2020 | Vol. 15 No. 5 - Special Issue

Each year in the Rochester market, we partner with the Rochester Business Journal to honor area employers who promote health and wellness in the workplace. This year, finalists will be celebrated through a new virtual format using multimedia storytelling. The event is...

COVID-19 Pharmacy Update

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

Our pharmacy team has been closely monitoring the supply of medications that are available during the COVID-19 outbreak. We’re taking several actions to ensure our members have access to clinically appropriate medications.  Providing early refill overrides....

Binder Checks No Longer Required For Small Groups Beginning June 1

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

While much of our attention is committed to COVID-19, there are of course day-to-day activities and operations on which we remain laser focused.  One of these initiatives is our review of the feedback that comes from our broker community and how we can make it...

Don’t Fall For Fraud During COVID-19 Fight

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

Please remind your groups to be aware that there are various scams and fraudulent activities that can occur during this difficult time. As is often the case, a national and global emergency brings out people who prey upon the fears and vulnerabilities of...

Telemedicine Visits Covered At No Cost To Members

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

A reminder for your groups; telemedicine visits are being covered at no cost to members for 90 days beginning with NYS’s State of Emergency issued on March 13, 2020. The purpose is to help alleviate the burden on provider offices, urgent care centers and hospitals as a...

Help For Our Small Groups

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

In these uncertain times, we’re doing everything we can to fulfill our corporate mission: to provide the people in the communities we serve with access to high quality, affordable health care. One way we can help is by providing some financial relief for those small...

Finding Coverage During Job Loss

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

We’re all facing an uncertain future, but for many employer groups this is a particularly anxious time. We have resources for groups and members, including those members who may be facing job loss and the loss of their employer-sponsored health insurance.  ...

Cost Relief Available With Mid-Year Plan Changes For Groups

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

Excellus BCBS wants to ensure as many of our group members as possible can maintain their health insurance benefits. Through June 1, 2020, we are allowing mid-year plan changes to allow for lower cost employer and employee plans to accommodate the COVID-19 impacts on...

Excellus BlueCross BlueShield Waives COVID-19 Cost Sharing

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

Excellus BCBS will waive out of pocket costs for COVID-19 medical testing, diagnosis and treatment for its fully insured employer groups, individual market qualified health plans and Medicare Advantage members for the next 60 days.  This waives the member’s...

Can the CARES Act Help a Small Business You Know?

Broker News | April 2020 | Vol. 15 No. 4 - Special Issue

We’re all continuing to navigate these unchartered waters while striving to find our new normal. Last week, the Federal government signed a stimulus package to help businesses with 500 or fewer employees to stay afloat as the country continues to battle the COVID-19...

Coronavirus (COVID-19) Small Business Guidance & Loan Resources

Broker News | March 2020 | Vol. 15 No. 3 - Special Issue

During these uncertain and challenging times, the Excellus BCBS team is here to help provide access to critical resources to support you, our employers, their businesses and employees. If your employer groups need assistance, the Small Business Administration (SBA) has...

Protecting the Health of Our Communities

Broker News | March 2020 | Vol. 15 No. 3

The coronavirus COVID-19 pandemic is disrupting life for everyone as our communities battle this deadly virus. Those being hit hardest include many small businesses around the country and in our own communities, and many we insure. We have options for those employers who...

Our Sales Representatives Are Here to Help

Broker News | March 2020 | Vol. 15 No. 3

If an employer has contacted you and needs additional information on health insurance options for employees who have been laid off, please contact your account representative. Our staff is working remotely, but we are available to meet with you and your group by phone...

We're All In This Together

Broker News | March 2020 | Vol. 15 No. 3 - Special Issue

To Our Valued Brokers: These are anxious and unsettling times. We’re bombarded by wall-to-wall news and around-the-clock social media about coronavirus (COVID-19) – and the impact on the economy. I want you to know that the Health Plan is well prepared and...

Pending Federal Regulations on COVID-19 (Coronavirus) Member Cost Share

Broker News | March 2020 | Vol. 15 No. 3 - Special Issue

The coronavirus COVID-19 pandemic is disrupting life for everyone as our communities battle this deadly virus.  The number of confirmed coronavirus cases continues to grow in New York state and across the country. New York state is requiring all insured health...

Update On COVID-19 (Coronavirus)

Broker News | March 2020 | Vol. 15 No. 3 - Special Issue

We know there are many ongoing questions regarding coronavirus disease 2019 (COVID-19) and how it impacts everything from your businesses, your groups and even your own families. Please know that we have an internal team dedicated to researching and vetting the most...

2020 Broker Guide: Rising to the Challenge to Best Serve Your Clients

Broker News | February 2020 | Vol. 15 No. 2

The 2020 Broker Guide is now available and includes information on programs and tools that demonstrate our commitment to helping you better serve your clients and grow your business. New this year: Commissions on all new and existing Medicare Advantage Group plans...

What Do You Want to Know?

Broker News | February 2020 | Vol. 15 No. 2

As your health insurance partner, we want to keep you informed on the most important matters that effect you. That’s why we would like to provide educational webinars throughout 2020. Because you’re an important partner in our business, we want to hear from you. Please...

Wealth of Health 2020 - Nomination Deadline is March 13

Broker News | February 2020 | Vol. 15 No. 2

Each year, Excellus BCBS and the Rochester Business Journal (RBJ) honor Rochester area employers who promote health and wellness in the workplace. Visit the RBJ’s website for more information. And save the date for the event: Wednesday, June 10 7:30...

Finding a Doctor and Comparing Costs Just Got Easier

Broker News | February 2020 | Vol. 15 No. 2

Deliver added transparency to costs and coverage with a new online feature. Our new-and-improved online search tool makes it easy to estimate medical costs and find local and national providers. Groups and employees get the online experience they expect, with the...

Committed to Lowering the Cost of Select Generic Drugs

Broker News | February 2020 | Vol. 15 No. 2

The Blue Cross Blue Shield Association (BCBSA), 18 independent and locally-operated Blue Cross and Blue Shield (BCBS) companies—including Excellus BCBS—and Civica recently announced their partnership to create a new subsidiary dedicated to lowering the cost of select...

Update on 1095-B Form for Tax Season

Broker News | January 2020 | Vol. 15 No. 1

Please inform your groups; health insurers—including Excellus BCBS—will no longer be mailing tax form 1095-B to members. Because taxpayers are not required to include the form when filing their taxes, the IRS no longer requires us to mail the form, beginning this...

New Year, New Mandates

Broker News | January 2020 | Vol. 15 No. 1

The beginning of a new year also means state mandated changes to some of our plans. The Healthy NY wage level for small employers is now in line with federal poverty guidelines. Read more about the increase and eligibility criteria. NYS now requires insurers to...

Join Us March 12 for New Broker Training

Broker News | January 2020 | Vol. 15 No. 1

In-person training sessions for newly appointed brokers and producers are held twice a year; one in the spring and another in the summer before open enrollment. Our first training session of the year is scheduled for: Thursday, March 12, 9:00 am. to 4:00 p.m. ...

Q2 Small Group Rates & Brochures Available on Blue on Demand

Broker News | January 2020 | Vol. 15 No. 1

Use Blue on Demand to view our SimplyBlue Plus medical plan options, rates and enrollment forms for small businesses of 100 or fewer full-time equivalent employees: Access Blue on Demand (Login Required)   Print versions of the 2020 Excellus SimplyBlue...

Flu Season Going Strong

Broker News | January 2020 | Vol. 15 No. 1

Flu season runs through May—so there's still time for employees to get the flu vaccine. As of November 30, 2019, New York state logged 3,158 confirmed cases of the flu, compared to 1,462 confirmed cases at this time last year. There is still time to get your flu Shot....

Holiday Wishes and Happy New Year!

Broker News | December 2019 | Vol. 14 No. 12

2019 is coming to a close, and we can’t let it slip by without thanking you for your commitment and dedication to our shared clients. Knowing our members can rely on you for thoughtful insight and valuable information as they navigate their health care options is what...

We’re Looking for Feedback on Our Broker Website

Broker News | December 2019 | Vol. 14 No. 12

It’s been a few months since the redesign of our broker website. We would appreciate it if you could take a few minutes to give us some feedback about your experience using the site. The survey should take five minutes or less to complete. We value your feedback, and...

Member Webinars - "Making the Most of Your Health Plan"

Broker News | December 2019 | Vol. 14 No. 12

Do you have new groups or groups that need a refresh on the wellness tools and resources available to them within their health plan coverage? Our Workplace Wellness & Telemedicine team will host live monthly webinars for members in 2020.  "Making the Most of...

Important Reminders for HealthyRewards

Broker News | December 2019 | Vol. 14 No. 12

The end of the calendar year also means the end of the plan year for many members. Please have your groups keep in mind these important deadlines about HealthyRewards if this is the end of their plan year. For members renewing their HealthyRewards plan (subscriber...

Direct Pay/Individual Market Collateral Now Available

Broker News | December 2019 | Vol. 14 No. 12

Placemats and brochures for the 2020 direct pay portfolio are now available on Blue On Demand. In Blue On Demand, click the link for the Product Placemats (PDF) or Product Brochures (PDF) under the Individual Metal Level Plans heading.  Blue On...

Underwriting Guideline Changes Filed With The Department Of Financial Services

Broker News | November 2019 | Vol. 14 No. 11

Changes to our underwriting guidelines were recently filed for reference with the Department of Financial Services. There are changes in several areas including group and subscriber eligibility.  Please contact your account consultant with any questions. ...

Open Enrollment Recording Now Available

Broker News | November 2019 | Vol. 14 No. 11

The live-stream recording of the Fall 2020 Open Enrollment Broker Meeting is now available for replay online. The recording has been divided into three parts to make it easier for you to find the topic you are most interested in.   Access the Recording

Dedicated Assistance for Brokers with Small Group Accounts

Broker News | October 2019 | Vol. 14 No. 10

From November 4, 2019 - January 31, 2020, a dedicated email and phone line will be available to assist with questions about your small group accounts. Brokers ONLY may call 1-844-843-5256,  or email DedicatedBrokerMailbox@Excellus.com  and...

Our Wellframe® Toolkit Helps Provide Members With Continuous Care—Right At Their Fingertips

Broker News | October 2019 | Vol. 14 No. 10

Available to most Excellus BCBS members, the Wellframe ®  App provides instant access to a dedicated care manager, dieticians, nurses, and other healthcare professionals to help members meet their health and wellness goals. And with our Wellframe ®  Toolkit,...

New Feature for HealthyRewards Members - Rally Marketplace™

Broker News | October 2019 | Vol. 14 No. 10

Starting January 1, members with HealthyRewards will have an additional option for using the coins they earn from completing tasks through the Rally platform. Previously, members only had the option of donating their coins to a charity of their choice. With the...

Annual Rate Notices Being Mailed

Broker News | October 2019 | Vol. 14 No. 10

Your groups will receive their Annual Rate Notices (ARNs) at the end of October.  Also, at the end of October, you will be able to access the Monthly Rate Summary report through Information Connection with your January 2020 renewals. This includes: ...

New 2020 Broker Commission Programs

Broker News | October 2019 | Vol. 14 No. 10

Beginning on January 1, 2020, two new broker commission programs will go into effect; Medicare Advantage Plans and Rx Concierge. Brokers will be eligible for commission for both new and existing Medicare Advantage plans. We’re also very excited to offer a new...

Employer-Based Waiting Periods for Medical and Dental

Broker News | October 2019 | Vol. 14 No. 10

A reminder for your groups; when an online request is submitted to add a new hire for medical and dental, please be aware of the employer-based waiting period. If the employer waiting period for medical is different than the waiting period for dental, the request...

2020 Community Rated, Small Group Medicare Advantage plans are now available on Blue on Demand

Broker News | October 2019 | Vol. 14 No. 10

You can now view 2020 Community Rated, Small Group Medicare Advantage Plans on Blue on Demand. Blue on Demand allows you to compare plans and access your group's 2020 benefit summaries and rate sheets. Please contact your Group Medicare Sales Consultant with any...

We’re Ramping Up Efforts to Curb E-Cigarette Use and Boost Education

Broker News | October 2019 | Vol. 14 No. 10

   

Get Your Groups Ready for Open Enrollment

Broker News | September 2019 | Vol. 14 No. 9

We have received great feedback about our member portal and the personalized information members can access when they register for an online account. This is a great way to educate your employees about their health insurance and to prepare them for this year’s open...

Compliance With New York State Insurance Law and Small Group Eligibility

Broker News | September 2019 | Vol. 14 No. 9

As part of our ongoing commitment to maintain compliance with New York State Insurance Law 4317(a)(1), we will continue to verify that our small groups are receiving community rates.  As has been our practice, this process will include our request for confirmation...

Have Your Members Changed Their Password Yet?

Broker News | September 2019 | Vol. 14 No. 9

On August 3, we made enhancements to our website including our member portal. At that time, members were asked to reset their password when they visited the site to login.  If they HAVE NOT accessed their online account since August 3, they will be prompted to...

Individual & Small Group Rates and Plans for 2020 now Available!

Broker News | September 2019 | Vol. 14 No. 9 - Special Issue

Individual & Small Group plans and rates for 2020 and stand alone small group dental plans are now available on Blue on Demand. Updated Open Enrollment tools, including At-A-Glance Brochures and Product Guides are also available. Learn more and order open enrollment...

Annual Fall Broker Open Enrollment Session

Broker News | August 2019 | Vol. 14 No. 8

Our Annual Fall Broker OE session will once again be held via live stream.  The topics presented will be similar to what has been presented in the past (i.e. product changes, wellness and operational updates).  At the end of the last presentation, we will...

Individual & Small Group Plans, Rates and Product Updates for 2020

Broker News | August 2019 | Vol. 14 No. 8

Individual & Small Group plans and rates for 2020 will be available on Blue on Demand in early September, tentatively the week of the 9th. Updated Open Enrollment tools, including At-A-Glance Brochures and Product Guides will also be available. Good news—no...

A Valuable New Tool to Make You a More Valuable Partner

Broker News | August 2019 | Vol. 14 No. 8

You’re always looking for new ways to add value to your groups. We’re always looking for new ways to help you deliver it. That’s why we’re introducing the Wellframe® app, a free and convenient way for our Care Managers to provide confidential, text-based, one-on-one...

Showing 1– 50 of 201 Results

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