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Learn How ACQAs Help Increase Quality Care For Members

An Accountable Cost & Quality Agreement (ACQA) is our localized approach to value-based payment agreements. ACQAs promote a better, more holistic patient experience for members while working to reduce unnecessary medical costs for all.

Reminder Regarding WellNow Urgent Care Provider Status

Recently, some Excellus BlueCross BlueShield members may have received communication from WellNow Urgent Care that could cause confusion regarding coverage and benefits. To clarify and remind our members, WellNow made the decision to leave our provider network on Jan. 1, 2024.

NEW! ThriveWell℠ Toolkit Now Available

A toolkit for our new digital, wellbeing program ThriveWell, administered by Virgin Pulse, can now be found on

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