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We offer a service that translates our brokers' and medical providers' answers into more than 150 languages. Call your Account Consultant for more information.
| For Questions About: | Contact: |
|---|---|
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Commercial Large Group (50 or more eligible subscribers) Benefits, Setup, Updates, Cancellations, Billing, Member Enrollment or Member Cancellations |
Call your dedicated Account Service Consultant |
|
Commercial Small Group (Less than 50 eligible subscribers) Benefits, Setup, Updates, Cancellations, Billing, Member Enrollment or Member Cancellations |
Call your dedicated Account Service Consultant |
|
Technical Website Issues |
Call our Web Help Desk at 1-800-278-1247 |
|
Member Claims, Benefits or Authorizations for Medical, Dental or Pharmacy Plans |
Members should call the number on their Member ID Card. |
For claims, membership enrollment forms, and related correspondence:
Excellus BlueCross BlueShield
P.O. Box 21146
Eagan, MN 55121
Our corporate street address:
In the Central New York and Southern Tier regions:
Excellus BlueCross BlueShield
333 Butternut Drive
Syracuse, NY 13214-1803
In the Rochester region and nationwide:
Excellus BlueCross BlueShield
165 Court Street
Rochester, New York 14647
In the Utica region:
Excellus BlueCross BlueShield
301 Woods Park Drive
Suite 201
Clinton, NY 13323
