Follow these links to send a private, secure message to us. Our representatives will respond within four business days. If you need an immediate response, please call by telephone.
Log in and use the Enrollment & Inquiry Support tool to send all inquiries to our Enrollment team. SSL encryption ensures that the information transmitted remains secure.
Check Out Our Process for Enrollment Inquiry & SupportOpen a PDF
*Review the Enrollment Inquiry Training Guide for additional information.
If you do not have a login today, it's easy to request one:
- Go to broker.excellusbcbs.com/registration
- Select the appropriate option
- Complete all fields; click 'Submit'
- Your request will be completed within 24-48 hours
Need Language Translation?
We offer a service that translates our brokers' and medical providers' answers into more than 150 languages. Call your Account Consultant for more information.
