At Excellus BlueCross BlueShield, we recognize the pressures small businesses face in today’s evolving health care landscape. Rising costs, coverage changes, and provider shortages can make it difficult for small businesses to feel confident in their choices. We understand how challenging this is and we’re here to listen, guide, and support you and your clients in navigating these complexities.
Our commitment is to help you offer meaningful and valuable benefits to your clients while managing costs thoughtfully. Through wellness programs, personalized support, and resources like preventive care and tier 1 drugs at no cost, we aim to make coverage work harder for your clients and their employees.
Keep reading to learn about our 2026 plans and how to order 2026 Open Enrollment materials, including the 2026 Product Guide and Q1 At-A-Glance Brochure. We’re committed to working together to support small businesses through health care uncertainty.
Take a look at what’s in store for 2026 and rediscover the great programs and services already available.
New For 2026
- New! Teledermatology
Teledermatology is now available through MDLIVE and will be included with 2026 renewal for groups that currently have MDLIVE. Get a diagnosis, treatment, and prescription (as needed) from a board-certified dermatologist for more than 3,000 skin, hair, and nail conditions in an average turnaround time of 24 hours.
Wellbeing And Incentive Programs
Excellus BlueCross BlueShield gives you access to a wide variety of reward and incentive programs, including perks that help members save on healthy products and services like fitness club memberships, weight-loss programs, travel, and more.
- ThriveWell℠
ThriveWell is a digital homebase dedicated to engaging teams in their health. Supported by Personify Health™, it gives employees the tools to make small everyday changes, build healthy habits, have fun with friends, and experience the lifelong rewards of better overall wellbeing.
ThriveWell is embedded in all plans, offering rewards of up to $200 per subscriber and $200 per spouse, or domestic partner, for a total rewards payout of up to $400 per plan year.
Condition Management
You also have access to comprehensive care and disease management programs for conditions such as diabetes, chronic kidney disease, cancer, behavioral health, cardiac and musculoskeletal disorders.
- Vori Health
Back pain can be disruptive – and 18% of those who seek help only complete one PT visit.1 To support faster, more effective recovery, we offer digital musculoskeletal (MSK) care for back, neck and joint issues through our partner, Vori Health, a nationwide virtual-first specialty medical practice.
- Enhanced Diabetes Management
Our Enhanced Diabetes Education Program offers structured, personalized support for members struggling with diabetes. Guided by the American Association of Diabetes Educators curriculum, certified diabetes care and education specialists help members build essential self-management skills across seven core areas. Engaged participants experience improved quality of life, a 70% reduction in ED visits and readmissions, and a 51% increase in primary care visits.2
See How Vori Health Helped One Of Our Members
Pharmacy Programs
We offer a full range of programs that are proven to help make medications more affordable, promote proper utilization and ideally improve members’ overall health, all while driving to the lowest net cost.
- Core Pharmacy Suite
Our core pharmacy suite of back-end solutions serves as the foundation of our programs, offering clinical strategies that integrate right into your services. Through an approach that includes formulary management, cost and waste reduction, GLP-1 trend management, cancer care and specialty drug optimization, we’re delivering an average savings of $27.77 per member per month.3
Learn More Now
- Log in to the Sales Hub for on-demand training videos overviewing all Small Group updates for 2026. If you’re new to the Sales Hub see the “Request An Account” link on the Sales Hub login page.
- Marketing collateral is now available on the Sales Hub and Blue on Demand. You can also order printed copies by contacting your Excellus BCBS Account Manager. Refer to the 2026 Product Guide for available collateral or contact your Account Service Consultant.
- Blue on Demand allows you to quote plan designs, learn more about new products and offerings, and access 2026 rate request forms. Please contact your Excellus BCBS Account Manager or Account Service Consultant with any questions. Login to Access Blue on Demand.
Please contact your Account Manager with any questions.
1 2021-2022 Health plan data
2 Outcomes data is based on full year 2022 claims experience for members engaged in both the Enhanced Diabetes Education Program and the standard CM/DM for members with a primary diagnosis of Diabetes using a Pre/Post methodology.
3 Based on 2023-2024 Health Plan Data Claims. An opt-in may be associated with programs for self-funded, minimum premium and article 47 groups.
Personify Health is an independent company and offers a digital wellbeing service on behalf of Excellus BCBS.
MDLIVE is an independent company, offering telehealth services in the Excellus BCBS service area.
Vori Health is an independent company that offers virtual musculoskeletal (back, neck, and joint) health care and physical therapy services to Excellus BCBS members.
