To enhance security and protect your data, multi-factor authentication (MFA) will soon be required when accessing our web portals. MFA adds an extra layer of protection against cyber threats, helping to safeguard both your personal information and our systems.
Key Dates:
- Broker Portal: MFA begins in October*
- Employer Portal: MFA begins in September
What you can do to prepare for this change:
- Log into the broker portal and go to account settings
- Verify that your email address is up to date
- Consider consolidating accounts under a single agency umbrella account to simplify access. If you have multiple web accounts, you may now-or soon- be able to consolidate them under a single agency umbrella account.
- Contact your account manager for more information.
These steps will help ensure a smooth transition and prevent login issues once MFA is enabled.
*More detailed information, including the MFA launch dates will be released in an upcoming newsletter.
