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Broker News | October 2019 | Vol. 14 No. 10

Dedicated Assistance Line for Brokers with Small Group Accounts

October 17, 2019

From November 4, 2019 - January 31, 2020, a dedicated phone line will be available to assist you with questions about your small group accounts. Brokers ONLY may call 1-844-843-5256, and representatives staffing the line will be able to help you with: ...

Broker News | October 2019 | Vol. 14 No. 10

Our Wellframe® Toolkit Helps Provide Members With Continuous Care—Right At Their Fingertips

October 17, 2019

Available to most Excellus BCBS members, the Wellframe® App provides instant access to a dedicated care manager, dieticians, nurses, and other healthcare professionals to help members meet their health and wellness goals. And with our Wellframe® Toolkit,...

Broker News | October 2019 | Vol. 14 No. 10

Annual Rate Notices Being Mailed

October 17, 2019

Your groups will receive their Annual Rate Notices (ARNs) at the end of October.  Also, at the end of October, you will be able to access the Monthly Rate Summary report through Information Connection with your January 2020 renewals. This includes: ...