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We're All In This Together

To Our Valued Brokers:

These are anxious and unsettling times. We’re bombarded by wall-to-wall news and around-the-clock social media about coronavirus (COVID-19) – and the impact on the economy.

I want you to know that the Health Plan is well prepared and equipped to support you, your businesses, our members, and our health care community through these unchartered waters.

We have engaged in pandemic planning, testing and training for years. We are in contact with local, state and federal health officials, as well as the Blue Cross Blue Shield Association, and are implementing applicable orders and regulations. Our 4,000+ employees throughout Upstate New York are nimble and focused on not missing a beat in placing our members’ health and wellness at the center of everything we do.

I am pleased to share that we have launched a new COVID-19 Resource Website for easy access to updates, common questions about coverage, helpful tips and resources. As we know that many employers are being forced to make the difficult decision to lay off employees, there is a special section on insurance options and the special enrollment period for those who have recently lost coverage due to the public health emergency.

The COVID-19 situation is rapidly changing, and this website will be updated regularly with new information. Please share this new resource with your groups, friends and families.

We are proud to partner with you. We will get through this together.

Be Safe.

Christopher Booth
President & CEO

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